Student Resources

As an online or hybrid student at Cal State East Bay, you have access to the same resources as on-campus students - tutoring, library research, advising, mental health, accessibility services, and more. This page collects the resources you'll use most often, organized by what you might need.

Quick help: Canvas issues - call 510-885-2700 (24/7) • Online Campus questions - online@csueastbay.edu • Tracked tickets - .

Getting started and staying on track

As an online or hybrid student, you'll use a combination of MyCompass, MyÂÌñ»»ÆÞ, Canvas, and other campus tools to manage your academic journey. Use the resources below to get set up at the start of the term and stay on track throughout the semester.

Canvas and technology help

Canvas is the learning management system used for most online and hybrid courses at Cal State East Bay. You'll log in regularly to access course materials, assignments, and grades.

24/7 Canvas support

Trouble logging in? Course not loading? Call 510-885-2700 anytime.

ITS Service Desk →

For NetID, login, or campus technology issues outside of Canvas itself.

Managing your academic progress

Staying on top of degree requirements and deadlines is especially important in online and hybrid programs. Use these tools and services to monitor progress and plan ahead.

Tutoring and academic support

Academic support is available to online and hybrid students in multiple formats - virtual appointments, online resources, and on-demand tools.

Library and research support

The University Library provides extensive online services and resources for students learning at a distance.

Well-being and basic needs

Your well-being is essential to academic success. Online and hybrid students can access campus support for mental health, health care, and basic needs.